Caring Transitions
Assistant Team Lead
Troy, MI - Part Time to Full Time
Job Description: Primary responsibilities include, but are not limited to the opportunity to supervise team members with direction from Team Lead or CEO; develop and mentor the team through flawless planning and execution of tasks assigned on a per project basis; monitor and reinforce company guidelines, policies, and procedures and; ensure safety of team, client, and property.
Roles and Responsibilities:
Qualifications & Skills:
Physical/Environmental Requirements:
Assistant Team Lead Tasks
Focused on leading the work activity at a job site while working alongside staff, as well as overall safety of employees, client, and job site. This list is does not reflect every single task that may need to be completed for a successful project:
All Job Sites
Estate Sales
Before Sale Starts
Packing/Moving
Clean-out
Online Auction
Auction Pickup
Roles and Responsibilities:
- Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision
- Ensure all tools and supplies are properly maintained and reach each job site
- Lead the team as directed in the execution of tasks needed to complete the project with the allocated labor hours as outlined by Team Lead or CEO
- Report all incidents and/or accidents to management in a timely manner
- Monitor/reinforce safety procedures
- Communicate updates to clients and management as requested
- Notify and assist management with any ongoing or major employee issues or disciplinary action
- Ensure team member hours are reported to management for payroll in a timely manner
- Other responsibilities as needed
Qualifications & Skills:
- High School diploma or equivalent training required
- Minimum of one-year supervisory experience preferred
- Ability to lead and manage a team in a fast-paced and unique work environment
- Excellent problem solving and decision-making skills
- Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role
- Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint
Physical/Environmental Requirements:
- Frequent lifting of up to 30-50lbs, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling
- Walking and/or standing in varying weather environments
- Frequent walking up and down stairs, possibly while carrying up to 30lbs
Assistant Team Lead Tasks
Focused on leading the work activity at a job site while working alongside staff, as well as overall safety of employees, client, and job site. This list is does not reflect every single task that may need to be completed for a successful project:
All Job Sites
- Communicate to the team: describe the client, needs, goals of job to team, how are we pricing if Estate Sale, any safety precautions to be aware of, etc.
- Safety of client, team, and property
- Ensure there is a clean bathroom for team; assign via rotation
- May need to pick supplies up from storage; ensure team has necessary tool kits
- Ensure tool kits are restocked and/or assist management in keeping kits stocked
- Work with management to ensure all materials arrive on jobsite
Estate Sales
Before Sale Starts
- Sort & organize, merchandise & price contents of house
- Inside Signage
- Cleaning - vacuum, garage swept, etc.
- Master list of mass pricing for Cashier
- Any special notes for Cashier
- Aprons stocked and ready for staff
- Outdoor signs organized and ready
- Empty boxes, bags, and wrapping supplies organized
- Walk property, check rafters, crawl spaces for sale items and note any clean-out needed
- Boxes and wrapping paper under hold table
- Signs are removed and organized into ES sign folder
- All CT property is stacked and ready for loading/delivery to storage
- Employee purchases are totaled and paid for
- Walk property to ensure all clean-out is done (open all cupboards, drawers, attic, crawl space, rafters, walk outside property, etc.)
- Ensure transfer of knowledge to clean-out team
- Supervise any donation pick-up
- May assist management in totaling sales
- Cleaning (depends on situation)
Packing/Moving
- All boxes properly labeled
- Master Inventory list is created
- Any broken items are documented/pictures taken prior to packing and noted on master inventory list
- Special instructions are communicated to movers
- LIFO needs are boxed and appropriately labeled for the client and movers
- Team cleans up – sweeps, takes trash, etc.
- Coordinate with movers day of move (prior with management and/or movers)
- All materials are hauled away to recycle or storage for reuse
- All trash is removed (may be times client is responsible for their own trash)
- Client is fully resettled into new home
Clean-out
- Sort and box contents of property into donation, trash, recycle
- Walk property to ensure all clean-out is done (open all cupboards, drawers, attic, crawl space, rafters, walk outside property, etc.)
Online Auction
- Sort and organize contents into meaningful auction lots
- Follow online auction guidelines for taking pictures and descriptions, etc.
- Take pictures, write descriptions
- Box up auction lots and label for easy identification on pickup day
Auction Pickup
- Ensure auction lots are organized
- Responsible for master pickup signature sheet; having winning bidders sign
- Ensure safety of property (e.g. walls, carpet, flooring doesn’t get damaged)
- May be responsible for day of pickup sales
