Estate Sales Team Lead

Want flexibility and interesting work that helps others? Caring Transitions Baltimore Metro helps our clients sort their belongings, pack and move, and then sell or clean out everything left behind.

Caring Transitions Baltimore Metro is a locally owned and operated company located in Baltimore and serving the entire metro area. We are looking for a full time (approximately 30 hours/week) professional to join our team. A background in estate sales and/or knowledge of antiques would be helpful but not necessary.

In this physically active role, you deliver excellent customer service, while safely and efficiently helping clients downsize, relocate and liquidate through online estate sales. Candidates must be technologically adept and have consistent, reliable transportation as our job sites change nearly every day. Every day is different. You truly make a difference in the lives of our clients and our work is rewarding and interesting.

You adapt to new situations, effectively problem solve, work independently with minimal supervision, and work productively in a team environment. We are fun to work with, and so are you.

The ideal candidate will be friendly, customer service oriented and have a passion for serving others. Timeliness, a can-do attitude and attention to detail are critical in this role. Honesty, integrity and reliability are also paramount. The ideal candidate should be in good physical condition, able to lift 30 lbs and reach items higher than 4 ft. Willingness to work in cluttered and/or dirty environments (we provide work gloves, aprons, etc.). The candidate will be expected to work occasional weekends.

We approach our work with a non-judgmental attitude towards our clients and buyers. We believe that each of our team members is important and critical to our work, and This role offers flexible hours, a team focused work environment, and an active, changing workplace with great coworkers. Excellent opportunities for advancement and the opportunity to help others. All prospective candidates will be subject to a background check prior to employment.

Here are the duties you can expect in this role:

• Online sales:  Sort, catalog and photograph online auction items on site. Share “showstopper” items with administrative & marketing coordinator. Ensure site team has uploaded appropriate pictures and descriptions.
• Manage operations for assigned projects:   In concert with Field Supervisor, this role provides structure for and direct supervision of Caring Transitions Team Members. It includes checking in daily with staff and Jobber to ensure resources are available when needed and the project is on track.  Assures projects are finished by project deadlines and assures their quality.
• Organization:  Provides consistent organization to ensure that the team can perform optimally.  This includes ensuring that daily job information is entered into Jobber by staff and upholding CT policies and procedures.  In concert with Management Team, updates operational procedures on a regular basis and reinforces changes to team members.
• Communication: Provide regular updates to staff and manager on project status. Communicates opportunities, challenges and other matters on a routine basis. 

• Work independently and thoroughly, so that no other team members need to go back over the work performed.  Try to touch items only once.
• Prompt and regular attendance on assigned shifts is required.  Employees risk termination for no-call, no-show.
• Communicates in a positive manner with clients, peers and Managers.
• Provides exceptional customer service to safely move, pack/unpack and stage/resettle client household items.

Bring your enthusiasm and get ready to jump into our fast-paced environment!

Expected hours: 30 – 36 per week

Benefits:

• Flexible schedule
• 401(k) with employer match
• Health insurance
• Paid time off
• Weekly pay
• Opportunity for quarterly bonus

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person