CTBids Quality Control Manager

Remote

Part Time

Mid Level

Job Description:
Caring Transitions of Mill Creek, Everett & Snohomish helps seniors and families make smooth and stress-free transitions from one living situation to another. We specialize in relocation, downsizing, and online auctions. We’re hiring an awesome part-time CTBids Quality Control Manager for work in Lynnwood, WA and the surrounding areas. If you want interesting, meaningful, hands-on part-time work….we would LOVE to talk to you about joining our team!
Benefits:

Flexible scheduling with some work from home opportunities in this role (This is a hybrid position with some work from home opportunities and some REQUIRED work at our Lynnwood studio for shipping and operations)
Working with a fun-loving team that’s passionate about helping people
Hone your leadership skills
Make a difference in the lives of local families
Opportunity to grow in your role
Have direct contact with people in your community

Roles and Responsibilities:

Manage all CT Bids functions
- Ensure accuracy of auction items prior to “live” status
- Manages team member lotting quality and communicates as needed
- Create, Update and Launch Online Auctions
- Delegate re-lotting as needed
- Market Sales / All Email Campaigns through FranConnect system
- Manages bidder questions / concerns
- Takes escalation calls regarding CT Bids
- Close live CTBids auctions, process payments, generate invoices and schedule pickup days/times
- Conduct follow-up calls with buyers post auction
Manage Shipping & Operations for CTBids
- Manages ShippingSaint order processing and reconciliation
- Pull, pack and fulfil active shipping orders in ShippingSaint
- Ensure shipping is delivered to UPS by Friday afternoon (delegates as needed)
Manages all payment collection for CT Bids / AR / Unpaid bidders
Maintain AnswerConnect Calls
Creates Sales Reports
Generates and sends team member reports
Coordinate and plan employee events
Follow best practices, health and safety requirements, and company guidelines.

Qualifications & Skills:

Compassion and respect for clients and their families
Strong customer service and verbal communication skills required
Knowledge of cloud-based tools for time management, photo storage, et cetera.
Ability to complete tasks and work in fast-paced, changing environments
Willingness to work in cluttered and/or dirty environments. We provide work gloves, aprons, etc.
Detail oriented, excellent prioritization and organizational skills
Punctual and attentive to detail
Have transportation, and smartphone access for scheduling, timekeeping and project management
Age 18 years or older with valid driver’s license and reliable transportation
Must undergo a pre-employment background check

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Are you a local resident of the Snohomish County area? Please note all applicants should be within commutable distance to the job's listed location.*

This position offers flexibility in partial work from home. Many tasks require the candidate to travel to our studio located in Lynnwood, WA. Please confirm you are willing and able to commute to Lynnwood, WA 2-3 days a week.*

Are you at least 18 years old with a valid driver's license?*

Do you own a vehicle and carry valid insurance coverage?*

This is a part-time, project-based position, and the hours available for work every week may vary. Would you like to continue your application?

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About Caring Transitions

CTBids Quality Control Manager

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