Estate Sale Manager

Remote
Part Time
Manager/Supervisor
The Estate Sale Manager’s primary responsibilities include (but are not limited to);

Managing the Client relationship from consultation to job completion; Follow-up and resolving of customer complaints, Supervise on-site training of new hires; Conduct performance reviews, on-going training, coaching and performance management of current employees; Cultivate and foster a cohesive team environment by express, modeling and reinforcing the company culture and high customer service/solution based standards.

Roles and Responsibilities:
  • Improving the operational systems, processes and policies in support of company goals
  • Serves as Manager-On-Duty during all liquidations, estate sales and move projects
  • Supervise Team in the organizing and sorting of household items for distribution, liquidation, donation, resettle and move
  • Manage all facets associated with the packing/unpacking, settling/resettling, liquidation and move of household items (including all on-site employees).
  • Works with and supports the Team Lead/Move Manager to ensure projects are run with precision and efficiency from start to finish
  • Email record of all financials to General Manager and Owner at the end of each work day
  • Other responsibilities as needed
Qualifications & Skills:
  • Minimum of five (5) years of Operational Supervisory/Management experience
  • Ability to manage a team in a fast-paced and unique work environment
  • Proven experience working cross-functionally with sales, marketing, finance and project teams
  • Estate Sale Experience and a interest in Antiques is an advantage!
Additional Qualifications:
  • Outstanding interpersonal skills and a collaborative management style
  • Commitment to superior professional ethical standards
  • Strong planning and organization skills with an eye for attention to detail

Local candidates only: Cary, Apex and Raleigh Area
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