About Caring Transitions

Job Title:
Part-Time Senior Move & Organizing Specialist/Team Lead

Responsibilities

• Lead, train, direct, and support team members on assigned projects
• Review and execute each project in accordance with the Statement of Work (SOW), estimate, client expectations, and special instructions; projects may include sorting/organizing, pack-move-resettles, cleanouts, and online auction preparation
• Plan and oversee daily project execution, including staffing, tasks, labor hours, materials, sequencing, quality, and schedules to ensure work is completed safely and efficiently
• Serve as the primary on-site client contact, communicating professionally and compassionately with clients, families, senior living communities, vendors, movers, and management
• Manage project scope and client expectations; identify requests or circumstances outside the SOW and escalate significant changes, additional work, or cost/time impacts to management before proceeding
• Monitor project progress and labor throughout the day, resolve challenges using sound judgment, and communicate significant issues and project updates to management
• Ensure company policies, safety requirements, quality standards, white-glove service expectations, and proper care of client belongings, property, equipment, and job sites
• Perform hands-on work alongside the team, including packing, unpacking, organizing, downsizing, and resettling clients for same-day living, while coordinating with and overseeing movers
• Accurately report team hours, project status, scope concerns, and relevant client updates to management
• Other duties as assigned

Qualifications & Skills

• High school diploma or equivalent
• Supervisory or team-lead experience preferred
• Strong leadership, communication, organizational, and problem-solving skills
• Ability to remain patient, compassionate, and professional when working with seniors and families experiencing stressful or emotional transitions
• Ability to work independently and make sound decisions with minimal supervision
• Strong attention to detail and ability to follow written project instructions to meet client expectations for white glove services that Caring Transitions provides
• Comfortable leading others in a fast-paced, changing environment
• Dependable, professional, compassionate, and adaptable
• Basic proficiency with Microsoft Office and everyday technology

Physical and logistical Requirements

• Frequently lift and carry up to 30 lb.
• Stand and walk for extended periods and work in varying weather conditions
• Frequently navigate stairs, sometimes while carrying up to 30 lbs.
• Pack, unpack, move, organize, stage, donate, and resettle household items
• Reliable transportation and ability to travel to project locations throughout our service area
• Availability for weekday, daytime project shifts, with start/end times varying based on client and project needs, most typically between 8am and 4pm
• Comfortable working in a variety of home environments, including cluttered, dusty, or physically demanding conditions
• May drive company vehicles, transport client property, enter clients' homes unsupervised, handle keys, or work around vulnerable seniors — valid driver's license, acceptable driving record, and clean background checks are required

Position Accountability