Business Development Representative
BUSINESS DEVELOPMENT REPRESENTATIVE
Caring Transitions of Schenectady – Schenectady County & surrounding Capital Region
Part‑time | Flexible schedule | $20.00–$26.00 per hour + performance bonuses
Caring Transitions of Schenectady is looking for a Business Development Representative to join our team in our Glenville, NY office. The Business Development Representative is responsible for prospecting sales and qualifying leads for new and existing accounts.
This person will act as a liaison between our marketing and sales teams. He/she will be naturally curious, results-driven, and eager to bring our product/services to new markets.
Responsibilities:
- Contact and qualify leads - Prospect new sales leads by making an initial phone or email contact. Engage the account and prepare them for the Account Executive. Connect with as many leads as possible to encourage the purchase of the product offered. Be the point person for your team's sales lead qualification process.
- Manage current accounts – Stay in close contact with existing accounts or leads and create brand awareness, educational opportunities, and request referrals. Coordinate in-person meetings and calls between the new clients and Account Executives.
- Customer support – Answer calls and emails from clients, identify the issue and make suggestions for future or new products or services.
Requirements:
- Hands-on experience with multiple sales techniques (including cold calls)
- Experience with CRM software
- Familiarity with MS Excel (analyzing spreadsheets and charts)
- Understanding of sales performance metrics
About Caring Transitions of Schenectady:
About us
We help seniors and families through downsizing, relocation, estate sales, online auctions, and home cleanouts. Our work is meaningful, hands‑on, and rooted in the local community. We’re looking for an upbeat, people‑first salesperson who loves meeting new people, building long‑term relationships, and helping grow a trusted local service. We can teach the services; we need someone confident on the phone, energized by networking, and excited to represent a mission‑driven business.
The role
You’ll be the front line of growth—reaching out to new referral sources, keeping relationships warm, and turning introductions into real opportunities for clients and team members.
You’ll do these things daily
Build referral relationships
Cold call and outreach to senior living communities, assisted living, estate or elder law attorneys, Realtors, financial planners, senior placement pros, social workers, and other potential partners
Schedule and run short intro meetings or tours
Attend networking and community outreach events
Follow up consistently and represent Caring Transitions professionally
Qualify leads and coordinate
Gather initial info from incoming leads
Coordinate appointments between prospects and our operations team
Ensure smooth handoff from referral partners to field team
Manage accounts and CRM
Keep regular contact with existing referral partners
Share updates, educational materials, and request referrals
Log outreach and conversations in CRM; keep notes organized
Track performance: contacts, meetings, referral volume
What we’re looking for
Outgoing personality who genuinely enjoys cold calling and meeting new people
Self‑starter, organized, and motivated by visible results
Good communicator who can listen, follow up, and build trust
Reliable transportation for local travel
Comfortable using phone, email, and basic tools; willing to learn CRM
Experience in senior communities, healthcare, real estate, or referral‑based sales is a plus, but not required—if you’re the right fit, we’ll teach the rest
Work environment
Mostly office and community outreach; some local driving and off‑site meetings
Flexible, part‑time hours based on outreach and events
Compensation
Hourly pay range shown above, plus performance bonuses
Range listed in good faith for this region and role, consistent with NY pay transparency guidance.
Why this role is great
Effort directly translates to impact and bonuses
Clear path to more responsibility in a growing local business
Help seniors and families in your community
Flexible schedule ideal for someone building income or a side career
Equal Opportunity Statement
Caring Transitions of Schenectady is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, veteran status, marital status, domestic violence victim status, or other protected status under federal, state, or local law.