Team Lead

Job Summary

The Team Leader at Caring Transitions of West Fairfax & South Herndon will play a key role in coordinating and leading a team to execute senior relocation, downsizing, estate sales, and clean-out projects for our customers in Fairfax County, VA. This role requires thoughtful leadership, organizational, and problem-solving skills to ensure client satisfaction, team efficiency, and operational excellence.
 

Key Responsibilities

Team Leadership

• Supervise and guide team members during relocation, downsizing, and estate sale projects.
• Provide on-the-job training and mentorship to ensure team efficiency and effectiveness.
• Foster a positive and professional work environment.

Project Coordination

• Plan and oversee the execution of assigned projects, ensuring timely completion.
• Delegate tasks appropriately to team members based on their strengths and expertise.
• Monitor project progress and address challenges proactively.

Client Interaction

• Serve as the primary on-site point of contact for clients during projects.
• Maintain excellent communication with clients to manage expectations and provide updates.
• Address and resolve client concerns professionally and empathetically.

Operations Management

• Ensure all projects adhere to company policies, safety standards, and best practices.
• Maintain accurate documentation of project details, team performance, and client feedback.
• Collaborate with the Operations Manager to streamline processes and improve efficiencies.

Sales and Growth Support

• Identify potential opportunities for additional services and communicate them to clients.
• Represent Caring Transitions positively in the community to promote brand recognition and referrals.

Required Skills and Qualifications

• Proven leadership experience in a related field (operations, project management, or similar).
• Excellent organizational and multitasking abilities.
• Strong interpersonal and communication skills.
• Problem-solving mindset with a high level of initiative.
• Ability to lift and move items as needed for projects.

Preferred Qualifications (Not Required)

• Experience in senior communities or the moving services industries.
• Knowledge of downsizing and decluttering best practices.
• Familiarity with estate sales and/or collectibles is a plus.

Physical Requirements

• Ability to stand, bend, and lift for extended periods.
• Comfortable with physical tasks such as packing, organizing, and light moving.

Compensation and Benefits

• $20/hour with potential for performance-based incentives. Part-time to full-time. 
• Opportunities for professional growth and leadership development.
• Flexible work environment with meaningful impact on clients’ lives.

About Caring Transitions

Caring Transitions of West Fairfax & South Herndon is a family-owned, mission-driven business dedicated to serving seniors and their families during life’s most challenging transitions. We specialize in providing comprehensive downsizing, decluttering, relocation, and estate liquidation services. Our goal is to ease the stress during what can be a difficult and emotional time for our clients.

Become part of a new team and grow with this new business. Opportunities for future growth include operations work, sales & marketing, and more.