Position Overview: The Team Member role supports seniors and families through life transitions including downsizing, relocation, estate clear-outs, online auctions, and home preparation services.
Team Members work directly with clients and fellow team members to provide compassionate, organized, and efficient support during often emotional transitions.
This position is ideal for someone who enjoys helping people, staying active, working in different environments, and being part of a supportive team.
Key Responsibilities:
Assist with sorting, organizing, packing, and resettling household belongings
Prepare items for online auction, donation, shipping, or disposal
Photograph and catalog items using mobile technology
Stage and organize homes for estate sales, auctions, or move preparation
Support auction pickup events and estate sale operations
Deliver exceptional customer service to clients, families, and community partners
Maintain respectful, compassionate, and professional communication with clients and coworkers
Work collaboratively with team members to complete projects efficiently
Follow company procedures for handling client property with care and confidentiality
Adapt to changing project needs, timelines, and work environments
Perform additional duties as assigned
Qualifications & Skills:
Strong customer service and communication skills
Positive attitude and professional demeanor
Dependable with prompt and regular attendance
Comfortable using smartphones and mobile apps
Ability to work both independently and as part of a team
Flexible and adaptable in fast-paced environments
Interest in antiques, resale, collectibles, or online marketplaces is a plus
Ability to maintain discretion and empathy when working with families in transition
Reliable transportation and valid driver’s license preferred
Physical/Environmental Requirements:
Ability to frequently stand, walk, bend, and lift
Ability to lift and move boxes, furniture, and household items as needed
Comfortable working in homes with varying levels of clutter, dust, or cleanliness
Ability to work in different environments and weather conditions as needed
Work Locations
Territory is primarily on the west side of Cincinnati, but job sites can be throughout the tri-state in Harrison, Hamilton, Fairfield, Downtown, Indiana or Northern Kentucky.
Why Join Us?
At Caring Transitions, we help families navigate major life transitions with compassion and professionalism. Our team members make a meaningful difference while working in a flexible, team-oriented environment where every day is different.