Caring Transitions
Project Manager
Missoula, MT - Full Time
Job Title: Project Manager
Job Category: Field Manager 35-40 hours/week
Starting Pay: $22/HR
Job Description: The Project Manager’s primary responsibilities include (but are not limited to); Managing the client relationship from consultation to job completion; Supervise move/clean out project leads to ensure project completion. Conduct performance reviews in partnership with Director of Operations, on-going training, coaching and performance management of current employees; Cultivate and foster a cohesive team environment by modeling and reinforcing the company culture and high customer service/solution-based standards.
Roles and Responsibilities:
Job Category: Field Manager 35-40 hours/week
Starting Pay: $22/HR
Job Description: The Project Manager’s primary responsibilities include (but are not limited to); Managing the client relationship from consultation to job completion; Supervise move/clean out project leads to ensure project completion. Conduct performance reviews in partnership with Director of Operations, on-going training, coaching and performance management of current employees; Cultivate and foster a cohesive team environment by modeling and reinforcing the company culture and high customer service/solution-based standards.
Roles and Responsibilities:
- Lead our “move/clean out” Project Leads in the organizing and sorting of household items for distribution, donation, resettle, move and house clean outs.
- Reporting of all incidents/accidents to Director of Operations and Owner, and documenting as needed IE worker comp
- Manage all facets associated with the relocation, and clean out process (including all on-site employees).
- Works with and supports the “move/clean out” Project Leads to ensure projects are run with precision and efficiency from start to finish
- Supports hiring process and on-boarding, new hire orientation and training of new employees
- Communicate daily progress to Director of Operation at the end of each work day through the software system and/or email
- Communication with clients throughout the project and resolves any situations that arises Resolution and follow-up of customer complaints;
- Improving the operational systems, processes and policies in support of company goals
- Monthly reports to include project status, employee retention, and overall business development
- Other responsibilities as needed
- Minimum of two (2) years of Operational Supervisory/Management experience
- Ability to manage a team in a fast-paced and unique work environment
- Excellent problem solving and decision making skills
- Above average knowledge of Microsoft Windows, including Word, Excel and PowerPoint
- Outstanding interpersonal skills and a collaborative management style
- Commitment to high professional ethical standards
- Ability to work on any given client project to include physical demands of lifting up to 50 lbs.
- Strong planning and organization skills with a sharp eye for attention to detail
