Job Title: Senior Transitions Specialist Job Category: Team Representative (Part-Time)
About Us: Caring Transitions helps seniors and families with downsizing, relocation, estate sales, and home cleanouts. Our mission is to make life transitions easier, less stressful, and more organized for our clients.
Job Description: In this role, you are part of a team providing excellent customer service to Caring Transitions customers in Crown Point, IN, and the surrounding areas. Within a customer’s house, you would be responsible for sorting, organizing, taking photos for online auctions, boxing items for pick up and shipping, and other similar activities. This job offers a flexible schedule with a standard shift from 9am - 3:30pm (M-S) or based on job scope.
Roles and Responsibilities:
Greets clients with a smile, receives orders, processes payments and responds appropriately to customer issues
Operates point of sale devices as needed
Prompt and regular attendance on assigned shifts
Communicates in a positive manner with clients, peers and Managers
Provides exceptional customer service as you safely move, pack/unpack and stage/resettle client household items
Other duties may be assigned as needed
Qualifications & Skills:
High School diploma or equivalent training required
Excellent problem solving and decision-making skills
Outstanding customer service skills
Professional attitude and demeanor
Experience in the fields of general labor or warehouse helpful
Good hand-eye coordination
Comfortable working in a fast-paced environment
Ability to interact productively with co-workers and function well in a team environment
Valid driver's license and good driving record
Excellent problem solving and decision-making skills
Physical/Environmental Requirements:
Frequent lifting, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling
Able to lift up to 35 pounds
Ability to climb a flight of stairs inside or outside of a private residence
Walking and/or standing in varying weather environments both inside and outside the home in cold and heat with varying weather conditions