Job Description: The Team Leader/On Site Supervisor’s primary responsibilities include (but are not limited to); the opportunity to train and supervise team members; develop and mentor the team through flawless planning, execution in packing, moving and unpacking and managing estate cleanout/liquidations from start to finish; monitor and reinforce company guidelines, policies and procedures on a daily basis.
Basic Job Rules:
Must have valid Driver’s License and a vehicle that is exclusively yours(you will be using your vehicle, at times, to get to and from the jobs---this is dependent on each situation) but you will mainly be using Caring Transitions vehicles.
Must have daily email access and a smartphone.
Be on time every time---your team cannot start without you.
Professionalism- good customer service skills, company uniform(cleaned daily and intact)
No smoking on the job
Roles and Responsibilities:
Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision
Ensure all tools and supplies are properly maintained, replaced and reach each job site
Lead the Team in the packing, moving and resettling or estate cleanouts/liquidations
Work alongside the team to complete the tasks needed
The accurate and immediate reporting of all incidents and/or accidents to the Operations Manager
Monitor/reinforce safety procedures, assisting in maximizing sales and profit goals while leading by example
Confirms upcoming schedules with the client, and schedules the team for each upcoming job
Works with and supports the Operations Manager to ensure projects are run with precision and efficiency from start to finish on behalf of the client
Report daily progress to Operations Manager at the end of each work day in Jobber by completing a checklist, adding notes, and/or photos for reference
Other responsibilities as needed
Qualifications & Skills:
High School diploma or equivalent training required
Minimum of one year Supervisory experience preferred
Ability to lead and manage a team in a fast-paced and unique work environment
Excellent problem solving and decision making skills
Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role
Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint
Physical/Environmental Requirements:
Frequent walking and/or standing
Ability to lift 75+ lbs
Job location changes with each client - Locations serviced: Northeast Ohio
Job Type: Part Time to Full-time
Pay: Ranges from $18 - $20 per hour based on experience, plus tips received from clients.
Benefits:
Company car
Company truck
Flexible schedule
Paid training
401k option
PTO Accrual
Day range:
Monday to Friday
No weekends
Experience level:
1 year
Experience:
Moving/Cleanout: 1 year (Preferred)
Work Location: In person