Job Description: The Team Leader/On Site Supervisor’s primary responsibilities include (but are not limited to); the opportunity to train and supervise team members; develop and mentor the team through flawless planning, execution in packing, moving and unpacking and managing estate cleanout/liquidations from start to finish; monitor and reinforce company guidelines, policies and procedures on a daily basis.
 

Basic Job Rules: 

• Must have valid Driver’s License and a vehicle that is exclusively yours(you will be using your vehicle, at times, to get to and from the jobs---this is dependent on each situation) but you will mainly be using Caring Transitions vehicles. 

• Must have daily email access and a smartphone. 

• Be on time every time---your team cannot start without you. 

• Professionalism- good customer service skills, company uniform(cleaned daily and intact) 

• No smoking on the job 

Roles and Responsibilities: 

• Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision 

• Ensure all tools and supplies are properly maintained, replaced and reach each job site 

• Lead the Team in the packing, moving and resettling or estate cleanouts/liquidations 

• Work alongside the team to complete the tasks needed 

• The accurate and immediate reporting of all incidents and/or accidents to the Operations Manager 

• Monitor/reinforce safety procedures, assisting in maximizing sales and profit goals while leading by example 

• Confirms upcoming schedules with the client, and schedules the team for each upcoming job 

• Works with and supports the Operations Manager to ensure projects are run with precision and efficiency from start to finish on behalf of the client 

• Report daily progress to Operations Manager at the end of each work day in Jobber by completing a checklist, adding notes, and/or photos for reference 

• Other responsibilities as needed 

Qualifications & Skills: 

• High School diploma or equivalent training required 

• Minimum of one year Supervisory experience preferred 

• Ability to lead and manage a team in a fast-paced and unique work environment 

• Excellent problem solving and decision making skills 

• Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role 

• Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint 

Physical/Environmental Requirements: 

• Frequent walking and/or standing 

• Ability to lift 75+ lbs 

Job location changes with each client - Locations serviced: Northeast Ohio 

Job Type: Part Time to Full-time 

Pay: Ranges from $18 - $20 per hour based on experience, plus tips received from clients.
 

Benefits: 

• Company car 

• Company truck 

• Flexible schedule 

• Paid training 

• 401k option 

• PTO Accrual 

Day range: 

• Monday to Friday 

• No weekends 

Experience level: 

• 1 year 

Experience: 

• Moving/Cleanout: 1 year (Preferred) 

Work Location: In person